Privacy Policy

BACKGROUND:

AJ & CI Snell understands that your privacy is important to you and that you care about how your personal data is used. Werespect and value the privacy of everyone who visits this website, www.ajandcisnell.co.uk and will only collect and use personal data in ways that are described here, and in a way that is consistent with ourobligations and your rights under the law.

 

Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of this Privacy Policy is deemed to occur upon your first use of our site. If you do not accept and agree with this Privacy Policy, you must stop using our site immediately.

 

Definitions and Interpretation

In this Policy the following terms shall have the following meanings:

“Cookie”

means a small text file placed on your computer or device by our site when you visit certain parts of our Site and/or when you use certain features of our Site. Details of the Cookies used by Our Site are set out in Part 14, below; and

   

Information About Us

Our Site is owned and operated by A.J & C.I Snell, a partnership.

Registered address & trading address:

Windmill Hill, Harewood End, Hereford. HR2 8JS.

VAT number: 489 2415 13.

 

What Does This Policy Cover?

This Privacy Policy applies only to your use of Our Site. OurSite contains links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and weadvise you to check the privacy policies of any such websites before providing any data to them.

What is Personal Data?

Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.

Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.

What Are My Rights?

Under the GDPR, you have the following rights, which wewill always work to uphold:

a) The right to be informed about ourcollection and use of your personal data. This Privacy Policy should tell you everything you need to know, but you can always contact usto find out more or to ask any questions using the details in Part 15.

b) The right to access the personal data we hold about you. Part 13 will tell you how to do this.

c) The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. Please contact us using the details in Part 15 to find out more.

d) The right to be forgotten, i.e. the right to ask usto delete or otherwise dispose of any of your personal data that wehave. Please contact ususing the details in Part 15 to find out more.

e) The right to restrict (i.e. prevent) the processing of your personal data.

f) The right to object to us using your personal data for a particular purpose or purposes.

g) The right to data portability. This means that, if you have provided personal data to us directly, weare using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask usfor a copy of that personal data to re-use with another service or business in many cases.

h) Rights relating to automated decision-making and profiling.

For more information about ouruse of your personal data or exercising your rights as outlined above, please contact us using the details provided in Part 15.

Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.

If you have any cause for complaint about ouruse of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office.

What Data Do We Collect?

Depending upon your use of Our Site, wemay collect some or all of the following personal data (please also see Part 14 onour use of Cookies and similar technologies):

  • Name;
  • Date of birth;
  • Gender;
  • Address;
  • Email address;
  • Telephone number;
  • Business name;
  • Job title;
  • Profession;
  • Payment information;
  • Information about your preferences and interests;
  • IP address;
  • Web browser type and version;
  • Operating system;
  • A list of URLs starting with a referring site, your activity on Our Site, and the site you exit to;
  • Any other information provided directly to us (for example CV, covering letter).

How Do You Use My Personal Data?

Under the GDPR, wemust always have a lawful basis for using personal data. This may be because the data is necessary for our performance of a contract with you, because you have consented to ouruse of your personal data, or because it is in ourlegitimate business interests to use it. Your personal data willbe used for one of the following purposes:

  • Providing and managing your access to OurSite;
  • Personalising and tailoring your experience on OurSite;
  • Supplying ourproducts orservices to you. Your personal details are required in order for us to enter into a contract with you.
  • Communicating with you. This may include responding to emails or calls from you.
  • Analysing your use of OurSite and gathering feedback to enable us to continually improve OurSite and your user experience.
  • Providing you with an opportunity to work with us when CV & Cover letter has been provided directly.

Third Parties whose content appears on OurSite may use third-party Cookies, as detailed below in Part 14. Please refer to Part 14 for more information on controlling cookies. Please note that we do not control the activities of such third parties, nor the data that they collect and use themselves, and we advise you to check the privacy policies of any such third parties.

How Long Will You Keep My Personal Data?

We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Your personal data will therefore be kept for the following periods (or, where there is no fixed period, the following factors will be used to determine how long it is kept):

  • Information submitted on the contact us form are kept for 12 months.
  • CV, Cover Letter and applications for work are kept for 3 months.

How and Where Do You Store or Transfer My Personal Data?

Wewill only store or transfer your personal data in the UK. This means that it will be fully protected under the GDPR.

Do You Share My Personal Data?

Wewill not share any of your personal data with any third parties for any purposes, subject to one important exception.

In some limited circumstances, wemay be legally required to share certain personal data, which might include yours, if we areinvolved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.

How Can I Control My Personal Data?

11.1 In addition to your rights under the GDPR, set out in Part 5, whenyou submit personal data via Our Site, you may be given options to restrict our use of your personal data. In particular, we aim to give you strong controls on our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from us which you may do by unsubscribing using the links provided in ouremailsandat the point of providing your details).

11.2 You may also wish to sign up to one or more of the preference services operating in the UK: The Telephone Preference Service (“the TPS”), the Corporate Telephone Preference Service (“the CTPS”), and the Mailing Preference Service (“the MPS”). These may help to prevent you receiving unsolicited marketing. Please note, however, that these services will not prevent you from receiving marketing communications that you have consented to receiving.

Can I Withhold Information?

You may access certain areas of OurSite without providing any personal data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.

You may restrict ouruse of Cookies. For more information, see Part 14 .

How Can I Access My Personal Data?

If you want to know what personal data wehave about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.

All subject access requests should be made in writing and sent to the email or postal addresses shown in Part 15.

There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding.

Wewill respond to your subject access request within 14 working days and, in any case, not more than one month of receiving it. Normally, weaim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date wereceive your request. You will be kept fully informed of ourprogress.

How Do You Use Cookies?

OurSite may place and access certain first-party Cookies on your computer or device. First-party Cookies are those placed directly by us and are used only by us. We use Cookies to facilitate and improve your experience of OurSite and to provide and improve our products and services. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.

By using OurSite, you may also receive certain third-party Cookies on your computer or device. Third-party Cookies are those placed by websites, services, and/or parties other than us. Third-party Cookies are used on Our Site for <<insert description of use(s) of third-party cookies>>. For more details, please refer to the table below. These Cookies are not integral to the functioning of Our Site and your use and experience of Our Site will not be impaired by refusing consent to them.

All Cookies used by and on OurSite are used in accordance with current Cookie Law.

Before Cookies are placed on your computer or device, you will be shown a pop up requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of OurSite may not function fully or as intended. You will be given the opportunity to allow only first-party Cookies and block third-party Cookies.

Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown in the table below. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below, but please be aware that Our Site may not work properly if you do so. Wehave taken great care to ensure that your privacy is not at risk by allowing them.

The following first-party Cookies may be placed on your computer or device:

Name of Cookie

Purpose

Strictly Necessary

CART

The association with the customer's shopping cart.

Yes

CATEGORY_INFO

Stores the category info on the page to load pages faster.

Yes

COMPARE

The items in the customer's Compare Products list.

 

Yes

CUSTOMER

An encrypted version of the shopper's customer ID.

 

Yes

CUSTOMER_AUTH

Indicates if the customer are currently logged in to the store.

 

Yes

CUSTOMER_INFO

An encrypted version of the shopper's customer group.

Yes

EXTERNAL_NO_INFO

Indicates if caching is disabled or enabled.

Yes
FRONTEND

The customer's session ID.

Yes
GUEST-VIEW

Determines if guests can edit their orders.

Yes

LAST_CATEGORY

The last category visited by the shopper.

Yes
LAST_PRODUCT

The most recent product viewed by the shopper.

Yes
NEWMESSAGE

Indicates whether a new message has been received.

Yes
NO CACHE

Indicates if the cache can be used to store information.

Yes
PERSISTENT_SHOPPING_CART

A link to information about the shopper's cart and viewing history.

Yes
RECENTLYCOMPARED

Items recently compared b the shopper.

Yes
STF

Information on products the shopper has emailed to friends.

Yes
STORE

The store view or language chosen by the shopper.

Yes
USER_ALLOWED_SAVE_COOKIE Indicates if the shopper allows cookies to be saved.

 

Yes
VIEWED_PRODUCT_IDS

The products recently viewed by the shopper.

Yes
WISHLIST

An encrypted list of products added to the shopper's wishlist.

Yes
WISHLIST_CNT

The number of items in the shopper's wishlist.

Yes

OurSite uses analytics services provided by Google Analytics. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling us to better understand how Our Site is used. This, in turn, enables us to improve Our Site and the products and services offered through it.

The analytics service used by Our Site use Cookies to gather the required information. You do not have to allow us to use these Cookies, however whilst our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable us to continually improve Our Site, making it a better and more useful experience for you.

The analytics service used by Our Site use the following Cookies:

Name of Cookie

Provider

Purpose

_utma

Google Analytics

Identifies shoppers and sessions.

_utmb

Google Analytics

Determines new sessions/visits.

 

_utmc

Google Analytics

Determines if the shopper is in a new session/visit.

 

_utmz

Google Analytics

Saves the traffic source or campaign that explains how the shopper reached your site.

 

 

In addition to the controls that we provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third-party Cookies. By default, most internet browsers accept Cookies, but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.

You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.

It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.

 

How Do I Contact You?

To contact usabout anything to do with your personal data and data protection, including to make a subject access request, please use the following details

Email address: enquiries@ajandcisnell.co.uk

Telephone number: 01989 730229.

Postal Address: Windmill Hill, Harewood End, Hereford. HR2 8JS.

Changes to this Privacy Policy

Wemay change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if wechange our business in a way that affects personal data protection.

Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.

Stores the category info on the page to load pages faster.